Orders.
A minimum 50% deposit is required upon receipt of all orders. Final payment prior to shipment of goods. Orders will only commence once funds have cleared into our bank account.
Goods will be inspected and shipped only once the balance of funds have cleared into our bank account.

Payment
Payment can be made by Telegraphic Transfer to the following bank account. Most banks will not be able to send Rupiah.  You are able to send US$ / AUD$ / NZ$ / EURO € / UK£ - our bank will automatically covert the funds to Rupiah, based on the exchange rate of the day.

Minimum Orders
A minimum order of US$5000.00 is required / Rp45,000,000.  Orders less than US$5000.00 are applicable to a US$100.00 order fee. (exclusive of shipping costs)

Production times
Production times vary according to the volume of goods and variety of suppliers.  Rule of thumb, allow 6 weeks production for most items (some less) and two weeks to allow for collection, rejects, replacements, packing and loading.  For details on your specific production times for your products, please email to sales@indo-traders.com

Quality Control
Indo-Traders role is to inspect and report on the quality of goods to ensure that they comply with the pre-determined standards.  In cases where goods fall below the required standards, Indo-Traders will report to the client to request futher action to be taken. In cases where an urgent decision is required, Indo-Traders will take into consideration all known facts and make a decision whether to accept or reject the products and advise the client accordingly.  As best as possible, we act as your eyes and ears, helping to make sound decisions on your investments.  In all cases, we will endeavour to give detailed information on any products deemed to be suspect, before accepting or rejecting the products.

Our Role
Indo-Traders role is to source new products, source suppliers, liaise with manufacturers and suppliers, place orders, schedule payments, monitor production, communicate with clients and suppliers as required, report on progress during production, collect and inspect goods, label, pack and prepare for shipping.

We personally inspect all products prior to final payment and packing. Strict Quality Control procedures are adhered to throughout the manufacturing process. While every effort is made to find all flaws, Indo-Traders cannot be held responsible for manufacturing flaws, errors in colouration, size variations or production errors. As many of our products are Handmade some variations in colour, shape, style are to be expected.

Our Fees
Our fees are based on a percentage of all invoices - covering all aspects of the order process.  Prices shown are direct from suppliers / manufactures to you.  Our fees are hard earned as we work to bring you the largest, most stylish range of products we can source, place orders on your behalf and co-ordinate all purchases.

 

Printing, labeling, branding
Indo-Traders can assist with all of your branding, packaging and labeling of your goods.  (Hangtags, stickers, business cards, brass plaques, barcodes, shopping bags, and promotional materials.)

 

 

 

Terms & Conditions